IRCTC Launches Ask Disha – Passengers will Get Answers to their Every Question
IRCTC has introduced Artificial Intelligence-based Chatbot Ask Disha for improving consumer service for passengers. With the help of this system, the railway passengers will know the information related to travel, train, tickets, and catering from the IRCTC website. IRCTC has claimed that it is the first government department in the country to offer such a system. AskDisha is given below on the right side of the IRCTC website.
Learn how to use Ask Disha?
Visit the IRCTC website and click on the option of Ask Disha below to the right. A box will open once you click. Passengers can get answers to their questions in Ask Disha Chatbot.
A special computer program has been designed for the passengers who have started the facility. This program will provide the passengers with all the information they ask. IRCTC has said that through Ask Disha, passengers will be able to get answers to every question from ticket booking to catering.
Let you know that this system will also be used in regional languages. This system will soon be connected to Android. Apart from Indians, the foreigners will also be able to get answers to their questions.
Earlier, the Railways had introduced an app under which railway passengers would be able to book e-tickets through the IRCTC Rail Connect app. This app has been updated by Railway. This update is currently for Android app.
Under this update, railway passengers will be able to book e-tickets through the IRCTC Rail Connect app. The benefit of this facility will only be lifted by the IRCTC e-Wallet holder. IRCTC has tweeted the information about Ask Disha.
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